a) Information You Provide
We collect information you voluntarily submit, including:
Name
Email address
Phone number
Fitness goals
Payment and billing information for services
Communication preferences, including SMS consent
b) Information Collected Automatically
When you visit our website, certain information may be collected automatically through secure technologies such as analytics tools or cookies. This may include:
Device type
Browser type
General geographic region
Pages visited
Interaction with website features
This information helps us improve the functionality and performance of our website
c) Information from Service Providers
We may receive information through third-party platforms we use to operate our business, including payment processors, scheduling software, and SMS communication platforms.
This information is necessary to operate our business and deliver services effectively.
We use personal information to:
Provide, manage, and improve our group personal training services and programming
Send booking confirmations, appointment reminders, and class updates
Respond to inquiries and support requests
Send promotional communications and special offers to members who have opted in
Process payments and maintain accurate records
Maintain compliance with applicable laws and regulations
Improve our website and member communications
EA Fit Club communicates directly with its members. We do not sell leads or distribute personal information to third parties for marketing purposes.
EA Fit Club may send SMS messages to members and prospective members who have provided express written consent.
These messages may include:
Appointment confirmations
Class schedules
Membership or program updates
Studio notifications
Responses to customer inquiries
Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out at any time. Reply HELP for assistance.
SMS opt-in data and consent will not be shared with third parties for marketing purposes.
EA Fit Club does not sell, rent, or trade your personal information. We may share information only in the following circumstances:
Service Providers: We work with trusted third-party vendors (e.g., payment processors, scheduling systems, SMS platforms) who assist in operating our business. These parties are bound by confidentiality obligations and may only use your data to perform services on our behalf.
Legal Requirements: We may disclose information when required by law or to protect the rights, safety, and property of our business, members, or the public.
Business Successors: In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the successor entity.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support marketing efforts. You may adjust your browser settings to disable cookies; however, some features of our website may not function properly as a result.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain active memberships, and comply with legal obligations. When information is no longer required, we take reasonable steps to securely delete or anonymize it.
Depending on your location, you may have the right to request:
Access to your personal information
Correction of inaccurate information
Deletion of personal information where permitted by law
Withdraw consent for SMS or other communications at any time by replying STOP (for SMS) or contacting us directly
To make a request, please contact us using the details below. We may verify your identity before processing certain requests.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. While no system is completely secure, we take data security seriously and work continuously to protect your information.
For privacy related questions or requests regarding your personal information, please contact us using the information above.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of our website or services after updates are posted constitutes acceptance of the revised policy.
This Privacy Policy is provided for general informational purposes and does not constitute legal advice.